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Refund Policy

Our Refund Policy

Refund & Return Policy:


At Cloudy Daze, we strive to provide high-quality products and clear expectations. Due to the nature of hemp-derived consumable products, our return policy is as follows:
 
 

CBDMD Products:


Sealed, unopened CBDMD products may be returned within 15 days of purchase.

 

To be eligible:

  • Product must be unused and in original packaging.

  • Customer must contact us at support@cloudydazedispensary.com prior to return.

  • Returns must be approved before being sent back.

  • several business days after inspection.If approved, refunds will be processed to the original payment method within

 
 

Hemp-Derived Consumable Products:


Due to health, safety, and regulatory standards:
All hemp-derived consumable products are final sale.


This includes, but is not limited to:

  • Flower

  • Pre-rolls

  • Vapes

  • Gummies

  • Edibles

  • Concentrates

  • Any inhalable or ingestible hemp-derived products
     

We do not accept returns or exchanges on these items unless the product arrives damaged or incorrect.
 

 
Damaged or Incorrect Orders:


If your order arrives damaged or incorrect:

  • Contact us within 48 hours of delivery

  • Provide clear photo documentation

  • Include your order number
     

Claims submitted after 48 hours may not be eligible for replacement.
 
 

Shipping & Processing:

  • Customers are responsible for providing accurate shipping information.

  • Once an order has shipped, delivery timelines are the responsibility of the carrier.

  • Shipping fees are non-refundable.
     

 
 

Policy Agreement:


By placing an order on our website, you acknowledge and agree to this Return Policy.

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