Refund Policy
Our Refund Policy
Refund & Return Policy:
At Cloudy Daze, we strive to provide high-quality products and clear expectations. Due to the nature of hemp-derived consumable products, our return policy is as follows:
CBDMD Products:
Sealed, unopened CBDMD products may be returned within 15 days of purchase.
To be eligible:
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Product must be unused and in original packaging.
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Customer must contact us at support@cloudydazedispensary.com prior to return.
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Returns must be approved before being sent back.
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several business days after inspection.If approved, refunds will be processed to the original payment method within
Hemp-Derived Consumable Products:
Due to health, safety, and regulatory standards:
All hemp-derived consumable products are final sale.
This includes, but is not limited to:
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Flower
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Pre-rolls
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Vapes
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Gummies
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Edibles
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Concentrates
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Any inhalable or ingestible hemp-derived products
We do not accept returns or exchanges on these items unless the product arrives damaged or incorrect.
Damaged or Incorrect Orders:
If your order arrives damaged or incorrect:
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Contact us within 48 hours of delivery
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Provide clear photo documentation
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Include your order number
Claims submitted after 48 hours may not be eligible for replacement.
Shipping & Processing:
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Customers are responsible for providing accurate shipping information.
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Once an order has shipped, delivery timelines are the responsibility of the carrier.
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Shipping fees are non-refundable.
Policy Agreement:
By placing an order on our website, you acknowledge and agree to this Return Policy.