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Privacy Policy

Privacy Policy - The Basics 

Cloudy Daze ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, purchase our products, or use our services.


By accessing Cloudy Daze (the "Website"), you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of our Website.


1. Information We Collect


To provide our services and comply with applicable laws, we may collect the following types of information:


A. Personal Information
When you make a purchase, create an account, or contact us, we may collect:

  • Full Name

  • Email Address

  • Billing & Shipping Address

  • Phone Number

  • Payment Information (processed securely by third-party providers; we do not store full payment details)

  • Account Credentials (if you create an account)

⚠️ Age Verification
Age verification may be required at checkout to ensure compliance with 21+ purchase requirements.


B. Automatically Collected Information
When you visit our Website, we may automatically collect certain information using cookies and tracking technologies, including:

  • IP Address (for fraud prevention and security monitoring)

  • Device Information (browser type, operating system, device model)

  • Website Usage Data (pages visited, time spent on pages, referring URLs, site interactions)

  • Cookies & Tracking Technologies (see Section 6)

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2. How We Use Your Information


We use your information to:

  • Order Fulfillment & Delivery – Process payments, ship orders, and provide tracking

  • Legal Compliance – Ensure compliance with applicable federal and state laws, including age restrictions

  • Customer Support – Respond to inquiries and resolve issues

  • Marketing & Promotions – Send updates, offers, and product announcements (you may opt out at any time)

  • Fraud Prevention & Security – Detect and prevent unauthorized activity

  • Website Optimization – Improve functionality and user experience

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3. How We Protect Your Information


We take reasonable measures to protect your personal information from unauthorized access, misuse, or loss.

  • Secure Payment Processing – Payments are processed through secure third-party payment processors.

  • SSL Encryption – Data transmitted through our Website is encrypted using SSL technology.

  • Fraud Monitoring – Orders may be monitored for suspicious activity.

  • Limited Data Access – Access to personal data is restricted to authorized personnel.

  • Data Retention Practices – We retain personal information only as long as necessary for legal and operational purposes.

While we implement safeguards, no system can guarantee absolute security. By using our Website, you acknowledge this risk.


4. Sharing & Disclosure of Information


We do not sell, rent, or trade your personal information.
We may share information with trusted third parties in the following situations:
A. Service Providers

  • Shipping & logistics partners

  • Payment processors

  • Analytics and marketing service providers

B. Legal Requirements
We may disclose information if required by law, court order, or to protect against fraud or illegal activity.
C. Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.


5. Your Privacy Rights


Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request corrections to inaccurate information

  • Request deletion of your personal data (subject to legal requirements)

  • Opt out of marketing communications

To exercise your rights, please contact us at:
📧 support@cloudydazedispensary.com


6. Cookies and Tracking Technologies


We use cookies and similar technologies to improve your browsing experience.
Types of cookies we may use:

  • Essential Cookies – Required for core functionality

  • Performance Cookies – Analyze traffic and improve usability

  • Marketing Cookies – Deliver relevant advertisements

You may adjust cookie preferences through your browser settings.


7. Third-Party Links


Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.


8. Age Restrictions


Cloudy Daze products are intended for individuals 21 years of age or older.
We do not knowingly collect personal information from individuals under 21. If we become aware that such data has been submitted, we will delete it promptly.
If you believe a minor has submitted personal information, please contact us at:
📧 support@cloudydazedispensary.com


9. Data Retention


We retain personal information only as long as necessary for:

  • Legal compliance

  • Fraud prevention

  • Business operations

When data is no longer required, it is securely deleted.


10. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date. Continued use of the Website constitutes acceptance of any changes.


11. Contact Information


If you have questions about this Privacy Policy, please contact:


📧 support@cloudydazedispensary.com


📍 CLOUDY DAZE LLC
382 NE 191ST ST NUM 158212
Miami, FL 33179

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