Cloudy Daze Refund & Returns Policy

​We want every purchase from Cloudy Daze to leave you happy and confident in your choice. If something isn’t right, you have 30 days from the date of purchase to request a return or exchange.

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To be eligible for a return, your item must be unused, in its original packaging, and in the same condition you received it. If your item has been opened or partially used, please reach out to our team at support@cloudydazedispensary.com — we’ll review your situation and see what options are available. In some cases, partial refunds or store credit may be offered.

 

Refunds

Once your return is received and inspected, we’ll email you to confirm we got your item and let you know if your refund has been approved.

If approved, your refund will be processed back to your original payment method within a few business days.

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Late or Missing Refunds

If you haven’t received your refund yet:

1. Double-check your bank account.

2. Contact your credit card provider — sometimes it takes time for refunds to post.

3. Contact your bank, as processing times can vary.

If you’ve done all of this and still don’t see your refund, email us at support@cloudydazedispensary.com.

 

Sale Items

Only regularly priced items are eligible for a refund. All sale items are final sale.

Exchanges We’re happy to replace items that are defective or damaged. Email support@cloudydazedispensary.com for exchange instructions.

 

Gifts

If your item was marked as a gift and shipped directly to you, you’ll receive store credit for the value of the return. Once we receive the returned item, we’ll email you a gift certificate.

If the gift wasn’t marked as such or was sent to the gift giver, we’ll issue the refund to the original purchaser.

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Shipping Returns

Before sending anything back, please email support@cloudydazedispensary.com for return instructions.

• Customers are responsible for return shipping costs.

• Original shipping charges are non-refundable.

• If a refund is issued, the cost of return shipping may be deducted from the refund amount.

• We recommend using a trackable shipping method or purchasing shipping insurance for higher-value items.

 

Need Help?

We’re here for you. Contact support@cloudydazedispensary.com with any questions about returns, exchanges, or refunds.